The Elsevier Health Sciences Journal site ("Site") is owned and operated by Elsevier Inc., 11830 Westline Industrial Drive, St. Louis, Missouri, 63146, USA, Tel. +1 314 872 8370 ("Elsevier").
We collect and use, and may from time to time supply third parties with, non-personally identifiable information as anonymous, aggregated user data for the purposes of site usage analysis, quality control and improving the Site.
We use temporary "session" cookies to maintain information we need to have in order for you to view articles and browse from page to page. We use "persistent" cookies to give you a more personalized browsing experience and to help you navigate the Site more efficiently. In all cases in which cookies are used, the cookie will not collect personally identifiable information except with your explicit permission. You can prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser's preferences menu. If you choose to disable cookies altogether, you can use the Site but will not be able to login to the Site with a personal User Name and Password or make use of the advanced personalization features of the Site, although the basic functionality offered to unregistered users will be possible.
We sometimes request users of the Site to provide personally identifiable information. The information collected from a user is strictly voluntary.
In order to access certain content and to make use of the advanced personalization features of the Site such as alerts, saved searches, search history and purchase history, we ask you to register and obtain a personal User Name and Password.
During your use of the Site, you may be prompted to register when you:
Choose the "Register" link from the home page or login screens
Use personalization features
Create an e-mail alert
Order a document
The information collected from the Registration form that is presented to users when they choose to register may include contact information, such as the user's name, e-mail address, postal address, work setting, profession, principal professional field and country of residence ("Registration Information"). The Registration Information is linked directly to a personal User Name and Password chosen by the user and can only be retrieved by supplying the correct User Name and Password that is linked to that profile.
We use the personal information that you provide for such purposes as
Completion and support of the activity for which the information was provided, such as allowing access to or delivery of our products or services, fulfilling an order or subscription, or responding to your requests or inquiries,
Website and system administration, such as for the technical support of the Site and its computer system, including processing computer account information, information used in the course of securing and maintaining the Site, and verification of Site activity by the Site or its agents,
Tailoring or customizing content or design of the Site during a single visit to the Site and individualized personalization of the Site on repeat visits,
Research and development to enhance, evaluate and improve the Site and our services,
Pseudonymous analysis to create a profile used to determine the habits, interests or other characteristics of users for purposes of research, analysis and anonymous reporting, and
Communicating with you about changes or updates to the Site or, with your consent, special offers or promotions.
Access to your personal information is restricted to ourselves and entities acting as our agents, representatives or service providers, such as our data processing operations, and may also be transferred to and processed by affiliated Elsevier group companies in the US, the UK, and the Netherlands for the purposes set forth above.
If you give us your consent, we also may share your Registration Information with affiliated and/or non-affiliated third parties whose products and services may be of interest to you, and registered users who have consented to receiving information relevant to their profession and expertise may receive e-mails from these third parties. If you wish us to pass your Registration Information to third parties, please tick the appropriate check box when you register for personalized services or access or amend your preferences accordingly by logging in and clicking on your "My Profile" link at any time.
We will not otherwise disclose any personal information without your consent except: in response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and if we are acquired by or merged with another company.
When you subscribe to publications on the Site, we collect details of the publications(s) you wish to subscribe to and your credit card and billing address details, and use this information with your Registration Information in order to enable us to process your subscription. We use your credit card and billing address details to bill you for the subscription and, where necessary to process the transaction, will pass this information on to third parties. This information is collected using encryption technology to help prevent any unauthorized third party from intercepting the information. Your credit card information is only used for completing the purchase transaction and is retained only as necessary for administration purposes.
You may click on your "My Profile" link at any time in order to access your identified contact information and other Registration Information and correct any discrepancies or update your information. The accuracy of such information is solely the responsibility of the user. No access is given to other data that may have been collected about users.
If you wish to receive journal alerts, news, special offers or promotions from us, please tick the appropriate check box when you register for personalized services or access or amend your preferences by logging in and clicking on the link at any time. If you wish to cease receiving any of this information, amend your preferences either by logging in and clicking on the link, by notifying Elsevier's Customer Services Department at the address or telephone number detailed below, or by using the "opt-out" or unsubscribe option other means provided within the communications you receive. We reserve the right to notify you of changes or updates to the Site whenever necessary.
To help us make e-mails more useful and interesting for registered users, we may receive a confirmation when you open e-mail from the Site. We also compare our registered user list to lists received from other companies, in an effort to avoid sending unnecessary messages to our registered users.
We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting Elsevier's Customer Services Department at the address or telephone number detailed below.
We recognize that your privacy is important to you, and therefore we endeavor to keep your personal information confidential. The personal and demographic information about each user is stored on servers that are behind a firewall and physically housed within a secured data center. Furthermore, our internal practices help protect your privacy by limiting employee access to and use of personal information. However, we do not represent, warrant, or guarantee that your personal information will be protected against unauthorized access, loss, misuse, or alterations, and do not accept any liability for the security of the personal information submitted to us nor for your or third parties' use or misuse of personal information.
Phone: 800-654-2452 (toll-free for US Customers)
314-447-8871 (for Customers outside US)